It's been almost a month since i told forex to pack and ship my items. But I haven't heard anything from them despite repeatedly contacting support. Anyone with the same situation as me? Dati naman medyo mabilis like 2 weeks lol...is this brought about by the long beach congestion? Medyo uncharacteristic kc sa csr's nila not to reply. They usually do reply promptly.
01/22 Requested to pack/ship
02/03 Received (Warehouse)
02/04 Received (Port), Loaded (Container)
02/19 In-transit on-board OOCL Memphis 016W (Vessel)
No more "Departed" status. Replaced by "In-transit"?
01/28 Requested to ship as-is (no consolidation)
01/28 Received (Warehouse)
01/30 Loaded (Container)
02/04 Received (Port)
02/06 On-board OOCL Memphis 016W (Vessel)
02/25 In-transit on-board OOCL Memphis 016W (Vessel)
According to vessel tracking, OOCL Memphis 016W departed 02/19 ... despite the ports shutdown (Feb 14 weekend up to 20).
-- edited by cadr on Feb 28 2015, 11:10 AM