Globe Visibility Support Thread (Broadband On-The-Go)

• procorpio on July 23, 2010 03:56 PM

  hi... newbie here.
  
  would just like to ask if any of you guys kept your 2k per month unlimited visibility lines?
  
  i kept mine (and it's 3 1/2 years old now) but i think globe's trying to get rid of me. for the last few weeks, i could connect to hsdpa but i only get gprs speeds. i've tried changing modems, different locations, etc... same very slow speed no matter what i do. but i tested using another postpaid line and at the same locations and same times, my other postpaid line averages around 1.4Mbps while my Visibility line only gets 0.07Mbps.
  
  globe has conducted a LOT of "investigations" over the past 5 weeks but my connection's still the same. i'm getting my line terminated if they still can't get my problem fixed after their last investigation this week.
  
  was just wondering if globe's trying to get rid of all old unlimited data lines to make way for the "smartphone-only" unlimited data lines.
  
  thanks

• threestar on July 24, 2010 12:29 PM

  Globe is definitely implementing traffic shaping to its subscribers
  
  
  
  
  I used DiffProbe: Shaper detection module

• Batusai on July 26, 2010 02:58 PM

  @procorpio
  
  thats what I thought before(that globe is trying to get rid of their visibility subscribers). No matter what set-up you do, wala talaga. I noticed mabilis lang sya from 4am-7am in the morning(due to obvious reasons). Whats funnier is i tried using an old globe postpaid sim into a globe usb tattoo modem and voila! ang bilis! but heres the catch, for a period of 10days, i incurred php189,941.32 bill. Their reason?naka per kb charging pa rin daw yung SIM.
  
  galing no? LOLz

• procorpio on July 26, 2010 05:40 PM

  hi batusai,
  
  Php190k?! grabe naman yon. hehehehe!
  what happened after? how much eventually binayaran mo?
  
  
  btw, i'm terminating my line tomorrow... so another bout with globe's customer service center to get my pending bills adjusted so i can get rid of the fixed charges during the time i couldn't use my visibility line.

• Batusai on July 27, 2010 11:17 AM

  @procorpio
  
  hindi sir. neknek nila.
  
  about 10days of using that sim(around 2 hrs lang a day). i got a txt from 290 saying my bill reached 50k. after that, naturally i stopped using the sim. The following day i reported it to globe and they confirmed that my bill reached 50k due to the gprs charges. The dept in charge in company advised me to write a letter of complaint to globe(which i did) but I have heard a word from them since. Now that I received the actual billing, natawa na lang ako sa amount.
  
  btw, we used to have 4 visibility subscriptions. Lahat yun pina-cancel ko din.

• rllaneis on July 27, 2010 01:32 PM

  i remember i got over 200K+ for my bill lol... never paid a single centavo except for my monthly payments
  
  i have yet to cancel it despite all the headaches I incured ^^;

• Batusai on July 27, 2010 04:57 PM

  @rllaneis
  
  its kinda comforting to know that im not alone.hahaha. Was thinking already that I have the biggest bill from globe.

• rllaneis on July 27, 2010 05:39 PM

  too bad i no longer have a copy of that bill XD - so i currently hold the biggest bill in this thread hahahahahah
  
  it was so funny XD thinking now... but very annoying before >.<
  
  i just availed the rebates today since they put in black and white i will not pay any termination charges in case i avail it ^^;
  
  though i would love to cut it, i have no option on my place but to be wireless, and testing all three providers, i rather stay with globe for now
  
  i was hoping to move to wimax but seeing the caps, no thanks, i love my corporate plan without the image compression, traffic shaping and bandwidth caps

• Batusai on July 28, 2010 09:23 AM

  @rllaneis
  
  im also looking for a replacement of the terminated visibilities. Ive also considered wimax but i have the same apprehension as u do.

• rllaneis on July 28, 2010 10:14 AM

  well to me bandwidth caps are fine as long as they are reasonable, like 30gb a month (not the current 6gb~15gb ones), hence until wimax caps and speeds improved i don't see myself switching.

• Redkrill on August 04, 2010 04:14 PM

  @procorpio
  @Batusai
  
  Been reading the posts on the recent slow speed of Globe visibility. I'm wondering if you ever got this fixed. I've been in the same boat since July 15 when my speed dropped suddenly from 0.05Mbps to 2+Mbps. I called up Globe's phone support multiple times but they don't seem to have a clue!

• Batusai on August 05, 2010 11:03 AM

  @redkrill
  
  ive given up hope and terminated all our subscriptions. I suggest you do the same. sayang bayad eh.

• Noell on September 02, 2010 02:25 PM

  I have the same problem with my visibility account. The speed does not go beyond 60kbps.
  
  Right now I use a postpaid line for data intensive browsing. Unfortunately, I experience connecting problems afterwards. The device wont connect with an error message saying that the remote computer terminated the connection. Does anybody here have the same problem?

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