Forum Topic

questions asked during call center interview?

  • now ko lang nakita itong thread and it really helped a lot. hopefully I can pass my next interview after reading this :)
  • it would be much better if you can answer the questions in english. it would show that you can think immediately in english which is what\'s needed when entertaining calls.
  • Hello guys,

    you might be interested to work in Hinduja Global Solutions, one of the biggest BPO company here in the Philippines. Please take a look at my ad below:

    NOTE: ALWAYS LOOK FOR \"OWEL MORALES - 09178074347\" WHEN YOU APPLY!

    We need 60 agents for a PIONEER ACCOUNT to start on APRIL 12 and 40 agents for a PREMIERE FINANCIAL ACCOUNT to start on May!

    Qualifications:

    -> Minimum of at least 2 years in College
    -> Excellent English Communication Skills
    -> Customer service experience is an advantage but not required
    -> Preferably with sales background or with a telecoms account experience
    -> Willing to work in Libis, Quezon City

    Pioneer Account = Competitive package + sales incentives of up to 40% of your basic!
    Financial Account = up to 25k!

    WALK IN at HINDUJA GLOBAL SOLUTIONS NOW!

    Just bring a valid ID and a Resume: NO NEED FOR APPOINTMENT
    or send your resume @ [email protected]

    for inquiries call: +639178074347 or +639065756493

    Address:

    Main Site: 86 E. Rodriguez Jr. Ave. Brgy. Ugong Norte, Quezon City

    Eastwood Site: 8th Flr. 1880 bldg. Libis, Eastwood City

    Know anyone interested? Bring them along with you!

    NOTE: ALWAYS LOOK FOR \"OWEL MORALES\" WHEN YOU APPLY!

    -- edited by rowelski on Mar 26 2010, 11:18 AM
  • Question lang kasi I\'ll be applying tomorrow for my first job.

    May problema lang kasi ako when pronouncing words with the letter S. To most people mukhang naiintindihan naman nila but for some parang sh daw ako magsalita ng s.
  • \"If I were to hire you,and this would be the last position available in this company, (and there are hundreds of waiting applicants outside how will you charm me and convince me that you are the right person in this position\" ...wala lang...up ko lang po...


    ano po magandang banat pag ganito ang question?
  • bakit hindi pumapasok ang message ko d2??! Test #3.
  • Ok na.. Nice thread. Dami kong natutunan. Pero ang pinakamalaking klaban ko is ung prang wala akong tiwala sa sarili ko, For the past two months i\'ve been planning to apply as a call center agent, until now hindi parin ako nagpapainterview, I know some pipol working at a call center pero I have no idea kung panu takbo ng interview or gano ba kadugo ang interview? Like ung mga sample questions na cnabi sa taas, kaya ko nman sagutin ng malinaw pero sometimes pagka ibang question na, mejo nasstuck ako kc xempre magiicp ka ng isasagot mo...I know I can speak good english pero anu ba ung average english na sinasabi? ganu ba kafluent un? Pede po kau magbigay ng score nyo sa sarili nyo? Scale 1-10 ano kau? pagpalagay na nating 10 si Boy Abunda, san kau? : >


    thnx sa mga nagbibigay ng sagot sa taas. Godbless u all.hehe. natawa ako sa mga ibang nabasa ko, gaya nung nashare nung isa \"Why shud we hire you?\" -\"Why not?\" hahaha.. mejo din ako share na tanong pero mejo gas gas na, sa mga di nkakaalam \"What is Victoria\'s Secret?\" \"What does David Cook\" \"Where did Rachelle Ann Go?\" \"Why is Redford White, and Chris Brown? Well then , is Norman Black?\" \", .. hehe.. Uhmmm, pls share lang po kau, kung meron po pwede jan ksama ko magapply tara para lumakas loob ntin.
  • Up ko po ito. Ask ko lang po kung maganda ba mag apply sa eperformax? Thanks po sa sasagot.
  • ^ ano dapat?
  • sa mga magaling sa sales, apply kayo sa company ko now. malaki komisyon tsaka 3mos regular na. PM me so i can refer you. hiring lagi sa sales dito. every week may training.
  • eto epic ---> how do you describe color red to a blind man?

    what\'s the relevance of having a circular shaped man hole? and why it was called man hole?


    :D
  • I really have no idea how it goes for other call centers pero sa TP (teleperformance) kung nasaan ako ngayon, mga usual questions lang din like tell me something about yourself at mga bagay tungkol sa pinaglalagay mo sa resume mo. More than anything else kasi ang pinakamahalaga sa kanila is if you can speak good english. Basta dapat lang talaga kahit na sobrang kabado ka, dapat hindi mo pahalata.
  • Hindi lahat ng cc ay same question ang ibibigay nila sau even with the same company different question din sila. Tulad na lang nung nagapply ako sa isang cc sa greenbelt, basic question lang titignan lang ung pagdeliver mo ng words pero nung nagtry ako sa isa nilang branch sa alabang, may isang picture ipapakita ang nagiinterview tapos sasabihin mo ang past,present and future na meron dun sa pix na yun..


    Tip lang talaga lalo na sa mga fresh graduate na gusto agad makapagwork at sa isang cc cla nakapagapply, BE PREPARED.. Hindi sila nadadaan sa bola2. Haha..
  • uy up naman natin ito
  • sometimes a weird interviewer would ask this \"why?\" just one word with such long answer
  • guys, mga x-call center agents or gustong itry mag callcenter agent,yung mga gustong lumipat or walang work ngyong 2013.baka gusto nyo try mag apply sa CVG tayuman. Ang ganda kasi ng referral incentive for the month of January. syempre hati-hati tyo if sakaling pumasa at matanggap.sa mga interesado pm nyo lang ako. :D Happy new year!


    To join Convergys, you must be at least:

    •18 years old
    •Filipino Citizen or held relevant status
    •Finished at least 2 years in college (Any course)
    •This position is for FULL-TIME and must be willing to work in our office at Tayuman San Lazaro
    •Call center experience is preferred but not required
    •Fresh graduates are encouraged to apply


    Ang dali lang diba?email nyo sakin resume nyo and contact info para after new year apply apply na! may sahod ka na! may referral incentive ka pa!
  • baka meron po ditong business or accounting grad na natisod sa English at di napasok

    We are offering FREE 2 week English refresher course with personality development module and specialized technical training (depende sa target BPO namin) now currently logistics- Non-voice account

    Training center is in Ligaya Pasig/marikina area of Marcos Highway

    Yung catch lang sa free training is you give us 60 days to land you a job sa mga BPO clients namin. Doon po kami kukuha ng placement fee, sa kanila not from you.
    Training will start January 21 to Feb1

    Pls PM me. You have to visit us and take a diagnostic test. If you pass, pasok po kayo sa training sa Jan21
    TIA
  • @alanyu_ph

    pwede ba HRM grad dyan? Please let me know asap thanks :)
  • @snapback
    due to the nature of the job, business and accounting grads lang. sorry po
  • .....

    -- edited by miami_heats007 on May 10 2013, 12:44 AM
  • im planning to apply in teletech by friday


    I\'m planning to apply at teletech on friday
  • -just make sure na ikaw yung mag-handle ng coversation nyu para di ka tanungin ng tanungin..

    example..

    pagtinanong ka about yourself umisip ka ng kwento na kayang kaya mu ikwento in english para kahit magtanong ung interviewer, may masasagot ka..

    and magtanong ka din sa interviewer yung parang siya na iniinterview mo.. :)
  • Thanks sa tip

  • up
  • Concentrix ba is dating Convergys?