Forum Topic

DTI Concerns? Post it here!

  • I am Jay at your service, currently working in DTI!

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  • Does DTI have Standards for Products and Services?
  • ano po ba ang rights ng isang consumer sa binibigay ng seller na 1 year parts and service warranty?
  • good day sir,

    sir question po,

    i recently buy an lcd tv from A....
    after 30 days, dead ste na po yung unit, No power..
    so pumunta po ako sa kanila with the unit, nagkataon holiday, so walang mag approve for replacement, two days later
    nag text yung cs nila, for repair na daw yung unit ko, sabi nila nung una for replacement, tas biglang naging for repair....
    worried ako ngayon na baka maubos oras kababalik balik, so gusto ko sa ichange na lang ibang brand, kaso sabi nila with in 7 days lang pwede yun,

    ang tanong ko po, justifiable po ba yung policy nila na 7days lang pwede mag change item? or me workound po na pwede ako gawin?
    pag nagcomplaint po ba ako sa dti matagal ang resolution?
  • ingat lang mga kababayan...

    Umorder ako ng lpg tapos kulang sa timbang kaya tinawagan ko na palitan nila. Pinalitan naman nagdahilan na wala na raw silang Gasul sabi sa telepono kaya iba na lang daw pero pareho lang daw. Wala naman akong magawa kasi sila talaga yung kinukuhaan namin parati pero pagdating ganun din yung pinalit-kulang ng dalawang kilos yung lpg pero nakaselyo naman. Di ko sinabi na may timbangan ako kasi gusto ko malaman kung nangdaraya talaga sila. Pinabayaan ko na lang kasi inductor na kami paminsan-minsan na lang kami mag lpg. Pinunit ko na lang yung tarheta nila at ibabalita sa iba yung mga gawain nila.

    To be fair naman sabi nila papalitan daw nila ng mas mabigat. totoo pinalitan nila ng mas mabigat na tangke pero kulang pa rin ung laman. HeHe. Yung "tare weight" lang yung mas mabigat doon kaysa sa una.

    -- edited by DjDom2 on Aug 30 2019, 12:27 AM
  • Naalala ko yung mga pailan-ilang walang laman na candies ng **, hangin lang laman. Even if I have proof, iki-cater ba ng DTI if I file a complaint?

    -- edited by petzybaby on Aug 29 2019, 04:51 PM