Forum Topic

Western Digital Warranty/RMA Info

  • @cstrike105

    In many cases, the external drive is a standard SATA HDD, with the USB to SATA converter on a separate circuit board. If that's the case, you can try opening up the enclosure and connect it directly to a SATA port.
  • hi mga sir ask ko lang po need po ba ng i.d. pag mag pa rma sa makati? sa uncle ko kasi yung hard drive na pa rma ko, wala kasi sya time punta makati thanks mga sir
  • acrc828, ako pina JNT ko nalang 65 pesos lang SF. need mo lang i-register online para maka create ng ticket. upon reg. 1st ssd ko need pa isubmit ang OR. 2nd time hindi na ng ask ng OR. wala naman sa req. ang ID..
  • maraming slamat po sir ComPeter
  • Good day, paano tawagan ang international hotline ng WD

    English: 1800-1853 3388
    English: 1800-1651-0597

    Pag tinatawagan kasi, "the number you dial" is incorrect ang message
  • ^
    Prefix with 00 because it's an overseas telephone number?
  • 00180018533388 worked but I didn't proceed with the call. Operator said that it's not a toll free number. The other one didn't worked. Has anyone dialled these numbers before?

    Just to give some info. I already talked to Ms Jen of Primasiana Phils and asked me to call those numbers because my drive is out of region