SmartBro (canopy type) + router = no internet

• alvinsison84 on 05 Jan 11 @ 10:17 PM #

  patulong din ako..
  Gamit ko TENDA Broadband ROUTER, tapos sa isang PC wala connection ang nakalagay LIMITED or No Connectivity!
  pero sa isang PC may internet sya!!
  gusto ko lang ishare ang Internet gamit ang Router..
  
  patulong po!@@
  salamat!

• bryan1207 on 22 Feb 11 @ 12:07 PM #

  Sa setting po ng router. Meron doon, clone MAC Address. Coclone niya MAC Address ng PC mo. Ok na nun.

• kutojin on 23 Nov 12 @ 12:38 PM #

  Paano malaman kung na clone ang canopy mo?

• juzzjust19 on 29 Dec 12 @ 06:00 PM #

  hi, need help po. Pano naman kapag nakakakonek sa internet ung pc using smart bro canopy + Asus RT N13u pero walang wifi na nadedetect ung mobile?

• rfnicola on 21 Nov 13 @ 11:44 PM #

  Just bought a router from CDRking AP Router 1T1R (WR-NET-016-LO) and having trouble setting it up.
  Tried to clone MAC address, tried static IP set-up pero ayaw pa rin gumana. Router is tested OK at store using PLDT DSL.
  Really strange happen last week after some technical activity from SMARTBRO ayaw na ma set-up yung router ko. Dati I\'m using TENDA but after that technical activity hindi ko na rin mapagana. HIndi nag aappear yung PORTAL ng SMARTBRO.
  I\'m starting to suspect that the service provider had something to do about this technical issue sa router connection.
  
  Anyone who can share the same experience and already resolve this issue?
  
  Please advise and help.
  
  Thanks.

• gtgonzales on 28 Nov 13 @ 12:55 PM #

  same problem with my client. hindi na nila magamit ang tenda wifi router nila after ilang months na walang problema. the router works with my pldt dsl, and the smartbro works if used directly sa laptop. tried both cloning mac address and static IP, gagana for less than a minute tapos ayaw na. updated tenda firmware, walang nagbago.
  
  after complaining sa smartbro, they told us that they have fixed a problem and had us reconfigure the router. router worked for a day, tapos ayaw na naman.

• fefito on 21 Nov 14 @ 07:19 AM #

  akala ko ako lang may issue na ganito.
  after 3 weeks of almost non-significant internet connection along with a \"Fair-usage policy\" answer from the SmartBro customer service, nagka internet ulit ako...direct connect from the canopy modem to my pc.
  I have 3 routers, all different brand to use: Linksys, Tenda and ASUS.
  Tried to connect all of them with a DHCP setting...limited or no connectivity
  Dati kasi kapag ganitong setup, lalabas yung SmartBro portal page sa pc ko kahit may router involved sa setup. On all routers, wala.
  Checked the net and forums...found out about sa Static IP setup.
  My IP lease time on the ipconfig window says it will expire on the 25th of Nov, so skeptical na Static IP nga ang nakukuha ko sa canopy.
  I configured my Asus router to Static DHCP, power cycle both for 20 seconds...i now have my pc and smartphone connected wirelessly, with a catch.
  intermittent yung bato ng data.
  Naglalaro kasi ako ng Marvel Avengers Alliance sa fb, at lagi na lang nag didisconnect.
  Kapag rekta naman yung canopy ko sa pc, no issues.

• edrian_cuna on 25 Feb 15 @ 08:01 PM #

  Hello!
  
  hingi sana ako ng tulong kung ano dapat kong gawin... kasi yung adaptor (POE/PC) ng canopy ko yung light indicator niya always RED kahit may internet connection naman ako...
  
  kailangan ko po ba magrequest ng replacement sa smart?
  
  maraming salamat sa tulong in advance....

• carlovelasco on 04 May 15 @ 08:31 PM #

  wala na ba yung smartbro.net may email kasi ako dun di ko na maoen yung site e