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*Sky Broadband Thread (no piracy!)

  • Guys, help

    Paano ninyo configure cisco dpc2320 port forwarding sa utorrent.
    Hindi ko kasi makuha yung full speed na 3mbps kahit na lamang naman ang seeders.

    Thanks.

    -- edited by marvin_051588 on Mar 20 2014, 03:51 PM
  • Guys! kakapakabit ko pa lang ng sky boradband kanina. ok naman siya kaso di ko mapalitan ung password. nilalagay ko naman ung default password. nagka error ba kayo ng ganito?

    isa pa di madetect ung wifi niya. kelangan ko pa ireset ung modem/router.

    -ok ba ang skybroadband sa makati? malapit sa prc and shopwise.
  • sino po dito taga brgy. lawa, calamba, laguna? maganda po ba yung service sa area?
  • Kakatawag lang sakin ng CS rep, magpapakabit kami ng internet at cable (hiwalay na plans)

    Area ko po is Guadalupe Nuevo Makati City

    3mbps yung plan po na inavail ko, ano po ang masasabi niyo? stable naman po ba ang speed? ping po sa online games?
  • @mangga

    So far oks naman sa area namin. Sta. Ana manila area kame.
    Di ko po sure sa online games kasi di ako mahilig dun.. Browsing at dl po gawain ko.

    Naka 3mbps din kame. Kakaupgrade lang nila last month.
    Almost 6years na rin kame naka subscribe sa skybb.
  • Guys, okay ba SkyBroadband sa Novaliches QC area? Same as above din po ang gawain ko.

    May nababasa ako na bumabagal daw sila pag maraming users ang nakaconnect shared bandwidth daw. Saan nagdedepend yun sa buong area ba or sa mga kapitbahay mo lang na gumagamit ng sabay-sabay?

    TIA sa mga replies...
  • How long lock-in ng 3mbps plan?
  • @ricci

    2 years ang internet lock in nila, cable (tv) is 1 year
  • May nababasa ako na bumabagal daw sila pag maraming users ang nakaconnect shared bandwidth daw.


    Halos lahat ng type ng connections na available dito sa Pinas na pang-residential at commercial ay shared connection po mapa-DSL, fiber optic, wimax, LTE, etc. Depende talaga sa area ang bilis ng connection so better do your homework before subscribing to an ISP.

    Guys, pag naka-SkyBB kayo make sure na mag-request kayo ng noise isolation sa plant sa area nyo para ma-ensure ang stability at quality ng signal sa area nyo. Sa amin kaya pala minsan napuputol or bumabagal hindi normal ang noise na mayroon sa tinatawag nila na PLANT I think duon nakakabit lahat ng nodes sa area ng SkyBB.

    Again, walang perfect na ISP lalo na dito sa atin sa Pinas. In my own experience, lahat ng ISP dito may problema you just have to pick the lesser evil ika nga depende sa kung anong ISP ang maganda sa lugar nyo. Tried and tested ko na yan na regardless of plan/bandwidth may factor talaga ang number of subscribers sa area kasi nga shared connection karamihan. If you want a dedicated line to your ISP get a leased line siguro but it is very very expensive for home users like us and yet wala din guarantee na 24/7 mabilis ang palabas ng internet mo.
  • Kasi unlike DSL, dedicated ang line mo kaya walang degradation ng speed mo. Pag cable daw, you have to share your bandwidth pag may mga gumagamit sa kapitbahay mo kaya babagal. Ganun ba yun?

    Kasi kung wala masyadong naka SkyBB sa area ko, maganda naman ang service niyan kasi sa DSL ko, nagpuputol-putol minsan connection ko. Ganun din ba yung SkyBB?

    -- edited by chabz_88 on Mar 24 2014, 10:31 AM
  • basta 2 lang kayo na user sa area nyo na Sky BB walang problema sa speed... ako naka 3mbps stable download ko umaabot ng 420+kb/s then sa netowrk meter ko palagi naka 2.913Mbit/s

    ang problema lang sa tech support walang kwenta CS nila... wag ka mag expect na may dumating... kung meron man after 2 weeks... unlike bayantel the next day meron na...
  • Anyways na contact ko na ung support pero mukang useless kse ang sabi lang parati wala daw problems sila ma detect.


    Hmm, ang sabi nila sa akin is mag-email daw ako sa kanila ng screenshots.

    Pareho lang ang problema ko sa iyo: super bagal ang internet between 9pm to 1:00am. Let's see kung ano mangyari sa email na ginawa ko
  • mga sir ask ko lang 2 yrs subscriber na kasi ako ng sky cable and sky broadband.. my condo is located in salcedo village makati.. nag email ako sa kanila na iupgrade din ako sa 3mbps. ayun sa mga nabasa ko dito. then eto ang sagot nila

    Please be informed that the
    current offer of SKYbroadband where our Plan 3Mbps is at P999 per
    month is a promo to new subscribers.

    But please do not worry because
    we are already in the process of making this available to
    our existing SKYbroadband subscribers. Please bear with us as
    we reinforce our infrastructure to ensure that we can
    support this migration. Rest assured that we will advise you
    about this as soon as it is available. Thank you for your
    continued patronage.


    then nag reply ako na ipapaputol ko nalang then mag aapply ako ng bago.. 1 yr closed contract lang naman yun eh.. eh 2yrs na ako. then nag reply ng ganito

    This is to acknowledge the receipt of your email.

    Please be informed that our promo for 3mbps at P999/month is currently on hold due to internal preparations.

    Please bear with us we must first make various proper preparations internally to make sure that your upgrade is done successfully.

    An update will be given to you once the promo is available.

    Please bear with us.



    anu tingin niyo mga sir/mam?

    thank you
  • Kakapakabit ko lang so far medyo palya pa.

    Paano kaya mapagana yung cable modem ko kabit ko sa wifi router namin? Ayaw kasi gumana both dynamic at static ip triny ko na. Baka kelangan ko bagong wifi router? Cisco DSC2100R3 cable modem na provided nila
  • Ditched Destiny and switched to Sky Broadband 3mbps Unlimited. Just got activate this afternoon. So far, so good.
  • Now I know why my internet has suddenly dropped in performance this month. Been calling their customer service for 3 weeks and they all just keep telling me that there are no networking issues in my area. Even sent Pingtest / Speedtest / Traceroute screenshots to their Club Prestige e-mail and still they didn't reply. After 2 weeks of constantly calling, they finally had their tech come by and they said there were no problems with the cable and modem. Their tech themselves said that my time-out / high ping issue is caused by the congestion in our area. How would it not be congested when they're offering their 3mbps plan for 999 a month.

    I really don't care if we're paying 1,999 a month for something newer customers are just paying 999 for. But they should have at least expanded their network to make sure that the connection of their old customers wouldn't get affected.

    So disappointed.

    Already researching on whether Globe / PLDT Fibr will be able to provide lower and more stable ping for gaming. (While having good download / upload speeds of course)
  • This should affect us, right?

    Damaged undersea cables affect Internet in PH, Asia-Pacific

    <click here for link>

    External Image
  • @francis_bart
    San po location nyo Sir? Depende rin sa location talaga ang kahit na anung ISP.
  • di ako makapasok sa set uo nung router. sabi nila ung last digits ng mac at ung password ung serial. eh ayaw pa din. kayo ba anu ginagamit nio?
  • @riccillego
    Katipunan area.

    My ping while gaming was decent as long as I used WTFast. Pinging google was stable at around 25-45 ping and rarely timed-out. Well, that was until 4 weeks ago when my internet got disconnected at around midnight. When it came back the ping results for WTFast got messed up. The usual 2 servers I used became laggy and 1 server which I didn't really use before became the "best server". After 2 or 3 days of having bad ping, I called their customer service, they made me do the regular stuff, turn off modem and router. Didn't work. They told me to do a hard reset for the modem. Still didn't work. They told me to just monitor it since they haven't heard of any problems in our area. Obviously, things didn't improve. After calling 4 times, a customer service representative finally told me to send speedtest / pingtest / cmd ping and traceroute results to their clubprestige e-mail and told me that I can expect a reply within 24 hours. It's now been more than 2 weeks and they still haven't replied to my e-mail (I even sent follow up e-mails). I still kept calling their customer service and one of representatives sent over a technician last Monday. The technicians tested my modem / cables for problems but they didn't find any problems. They just told us that the area was probably congested and that Sky can redirect / allocate more bandwidth to our area. Started messaging their Twitter account as well, and they just keep telling me that their "System Admin" is already doing adjustments. Been a week since they said that and there still aren't any improvements... actually, things are even worse than before. Decided to call our "Account Specialist" as well last Friday or Saturday, same stuff, apologizing, saying they're doing their best, asking me to bear with them. When I asked for specifics, the "Account Specialist" just told me that they did get a memo about the issue with our area. I asked him for an estimate on when it'll be fixed but all he said was that it was already forwarded to the correct people. Asked him when the "correct people" would fix the issue and his reply just made me furious. "They're already aware of the problem but they haven't scheduled when to fix it." Knowing I was about to lose my temper, I just told him to make sure he monitors the situation and hung up. Another thing that pissed me off was how their Twitter account decided to delete some of my Twitter messages to them. They probably thought I wouldn't notice it but I did (Since I know that when the sender / receiver deletes a direct message, it gets deleted for both). I told them that I'd be taking screenshots / records of all the conversations I had with them starting then, they apologized and since then they've been replying to all my messages. Too bad replying =/= getting things fixed.

    So basically
    4 weeks ago - first time I reported problem
    4 calls - amount of calls it took for them to ask for speedtest / pingtest / cmd ping and traceroute results
    24 hours - amount of time when I should have received a reply regarding the results I e-mailed
    2+ weeks and counting - amount of time their clubprestige e-mail still hasn't replied
    1 week and counting - amount of time since their technicians came by and found no problems with our line and modem
    1 week and counting - amount of time their Twitter has been telling me that their "System Admin" has been making adjustments
    4 days ago and counting - amount of time since I called our "Account Specialist" and learned that the "correct people" know of the issue but haven't scheduled when to fix the issue

    They keep telling me to bear with them. It's almost been a month and their are still no improvements. My ping and the amount of time-outs have actually gotten worse.
  • welcome to SKyBB blues... the only way to get what you paid for is to subscribe for static IP.

    if only you guys knew how I hate this ISP before I got the static IP. jusko lang talaga. sulit na sulit yung extra 700php monthly kapalit ng peace of mind and reliability.

    ayaw mo ng sakit ng ulo? pay the premium.
  • @djinno
    What exactly does applying for a static IP do? Will it isolate your connection from the other connections in your area? Hmm, can you post a screenshot of your internet pinging www.google.com?
  • So far, so good. I'm not into online gaming so, I don't mind the latency.

    External Image
  • @all

    Hows the speed of unlimited 3 mbps in makati area? Around bgy. Bel air. Thanks
  • Hello, first time user here,

    Im currently experience massive issues based on complete modem resets multiple times a day (2-3 an hour) this has been on-going now for the last 2 months and I was wondering if anyone in Ayala Alabang area that are also experiencing these disconnections?

    Currently 24Mb plan, also does anyone know how can I set up my cisco DPC3825 into bridged mode(I currently dont have the option within the administration page, Im trying to rule out all possibilities )?
  • Hello I have a question, nagpakabit kasi yung ate ko ng sky broadband dito sa bahay. Pinatanong ko sya kung unlimited etong internet namin dun sa nagkabit. Bale 3mbs 999 plan sya. Di ko alam kung me limit eto? Pag naka 999 plan ka unlimited internet mo?
  • Hello I have a question, nagpakabit kasi yung ate ko ng sky broadband dito sa bahay. Pinatanong ko sya kung unlimited etong internet namin dun sa nagkabit. Bale 3mbs 999 plan sya. Di ko alam kung me limit eto? Pag naka 999 plan ka unlimited internet mo?


    its unlimited

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