laptop_medics

Regular Member

User Items All feedback POSITIVE only NEGATIVE only

Member since: August 10, 2010 04:33 PM
Last online: June 19, 2013 06:17 PM
Location: NCR - Quezon City
Contact Number: 09178724458

96% - 76 POSITIVE feedback 3% - 3 NEGATIVE feedback

• gellie_ruth on July 18, 2012 12:58 PM

  Hi! Thanks for repairing my toshiba laptop keyboard!
  salamat din sa discount n binigay nyo as a TPC member.. :)
  recommend q n lng kyo sa friends q in the future n kailangan din nila pagwa ng laptop.
  salamat ulet!! :D
  
  
  

• sheii on July 20, 2012 04:12 PM

  Thanks for repairing my laptop! akala ko wala na pagasa yun eh. Ayoko na nga pagawa kasi mahal. Pero affordable po ang offer nyo pero talagang nakasisigurado ako! maraming maaraming salamat po! The best laptop repair. :)) babait ng staff para akong prinsesa :))))

• aibernardojr on July 21, 2012 10:26 PM

  salamat sa power adapter for asus eeepc. madali kausap ang tropang ito, may discount pa for tpc'ers. thumbs up!

• ercevan on August 28, 2012 12:10 PM

  Maraming salamat sa pag ayos ng Toshiba Satellite L640 laptop ng kapatid ko. Hindi ako nagkamali na sa inyo ko pinagawa.
  
  Mapagkakatiwalaan at tunay na maaashan!
  
  Til our next deal. Highly recommended!

• ZHC on August 31, 2012 09:23 PM

  Salamat sa pag repair sa ACER Laptop ng aming Customer kala ko kelangan na palitan ng board pero nagawan pa ng paraan.
  
  Recommended Repair Center

• phillippc on September 21, 2012 04:42 AM

  wala ako masabi sa shop na toh check at ginawa sa harapan ko mismo yung laptop .sinabi lahat sakin na pede mangyari sa laptop ko .sila na mismo nagbibigay ng discount para sa tpc member madali silang kausap
  
  
  
  recommended 100% trustworthy ito shop na toh
  
  no hassle

• jacampado on October 12, 2012 12:53 PM

  
  
  
  this is the 2nd laptop i sent them for repair.... and i'm very satisfied with them. staffs are friendly and easy to approach...
  
  Thanks again for making my laptop work like brandnew...
  
  
  
  
  for Board Level repairs!!!!!!

• boyjoy24 on October 12, 2012 03:41 PM

  thank you for repairing my compaq v6000 video chip.
  
  magaling ang technician nila si sir red.
  
  mabait at maganda naman yung mga receptionist.
  
  maasikaso keep up the good work guys!
  
  sorry po sa late feedback.
  
  thanks!

• ZHC on October 20, 2012 11:33 PM

  Salamat sa pag repair sa MSI U210 Laptop ng aming Customer kala ko kelangan na palitan ng board pero nagawan pa ng paraan.
  
  Recommended Repair Center

• sadzwhy on October 21, 2012 06:17 PM

  Sir/Ma'am Thanks For The Service Of My
  HP Compaq Presario V3000. God Bless!
  
  
  

• aerinternethub on November 27, 2012 04:22 PM

  Sir thanks for repairing my laptop
  Til next deal po!!

• sadzwhy on December 11, 2012 11:17 AM

  Sir/Ma'am Thanks For The Service Of My
  Sony Vaio Netbook. God Bless!
  
  
  

• aibernardojr on January 14, 2013 12:34 AM

  had another smooth transaction at webtek. thanks again, this time for the power adapter for my compaq laptop.
  
  !!! recommended !!!

• jonibon on January 24, 2013 10:49 PM

  inquired at starmall branch
  friendly, courteous ang staff na si sir vans
  dont hesitate to deal with webtek
  appruvado!!!
  
  

• vahnnstirker on January 25, 2013 09:46 AM

  thank u for fixing my laptop with no display :) till next time tnx u

• internethubaer on January 29, 2013 11:29 AM

  highly recommended tpc member..till our next deal po ulit

• arjaymanalo on March 07, 2013 04:39 PM

  kadalasan pag may costumer ako.inverter problem wala akong stock lalo na pag ang model ng laptop toshiba m305
  sirain ang inverter..kaya bilang electronics and laptop technician nag isip ako ng paraan.gumawa ako ng gadyet inverter tester.ung pang acer pala at
  hp toshiba dell asus halos lahat ng brand parehas lang pala...gusto nyo bang gamitin ang gadyet ko.3.500 100percent ok..
  6months warranty.tuturo ko sa inyo ang pag gamit..ito number ko 09998302181
  malaking tulong po..lalo na sa mac basta lcd ginamit

• romulus17 on April 29, 2013 10:30 PM

  sorry sa lte feedback, super bait ng mga staff, ok sa alright
  try nyo!!!
  
  tnx for the checkup and 2.5 enclosure

• azyxxyza on May 15, 2013 10:51 AM

  Main Problem/Issue: Auto Shutdown while in use/laptop firing up with display but suddenly shuts down.
  Duration: Received @ Starmall 02/05/2013 released 03/09/2013
  Issue: Not Resolved and laptop ends up a total junk( no display)
  
  Been using my laptop for 2 years never been opened/repaired. When problem arises month of january I read different tpc members who can help me instead of going to Acer Service center which we all know Expensive ang service/repair. Instead of going to Gilmore malayo. So I have read info about laptop medic/webtek.
  
  I brought mynlaptop at starmall sa shop nila,received/released lng ang purpose ng shop. the repair was at the main branch at QC. After 1 month of waiting and follow-ups I got my newly repaired laptop.
  
  First Part: 1 week after released
  I sent a message at their tpc account
  
  INTERMINTENT AUTO SHUTDOWN(ACER 4768) RECEIPT #1147
  sent by laptop_medics on 03/16/2013 - 11:01 PM
  
  mahigit isang buwan inantay ko sa laptop ko para marepair nyo ng maayus. dinala ko to last feb 5 supposedly feb 27 pick na but still pag punta ko sa starmall para ipick up andun pa din problem. nag antay ulit ako then I received a message from you guys to telling me na for pick na unit ko ng march 9. But I wasn't able to come so what I did. I called up your hotline to ask anu naging problem ulit at panu yung warranty. ang nakak dismayang part dun sabihin sakin na nagmit ko na warranty ng service nyo the time na bnalik laptop sa inyo for back job. Diba nakakaloko yun? Correct me if I'm wrong nag papa repair din ako ng ibang items pero ang warranty only starts once nakuha na yung unit ng owner ng maayus at totally na released na, hindi yung kasama dun for back job. March 10 pumunta ako sa starmall I was able to talk to ms. joy I verified kung ganun ba tlga ang policy ng service nyo when it comes to the warranty. she explained to me na hindi. hindi kasama ang back job dun dhil ndi ko naman nakuha ang unit and nsa shop nyo pa ang laptop ko ng nag ka problema. she told me din warranty starts once na ntanggap n ng owner ang unit and its working at totally released na. so I wanted to claim my warranty. tomorrow one week pa lang sakin etong laptop from the time n I picked it up sa starmall. madalang ko gmitin ang laptop from the time na nakuha ko to sa shop nyo. pero ngayon lang. I tried to play a game on facebook bigla n lang nag shutdown na naman. which na hindi nangyayari dati.. I want an answer regarding the warranty bago pumunta sa star nyo bukas sa starmall. ayoko mag aksyasa ng oras pagod at pamasahe sa bagay na walangf kasiguruhan. I've been a patient customer ako nag kukusang tumawag para malaman ang update ng laptop ko ng dinala ko sa shop nyo. But as a customer I'm looking for a good and quality service kas nag babayad din ako.
  ---end of message---
  
  What happened here I went feb 27 to pick my laptop upon checking the issue andun p din. andun p lng aq sa shop nila sumumpong n yung issue. So I end up wasting my money pra sa pamasahe and energy for making an effort n pumunta sa shop nila. Iniwan q laptop for them to check again. March 9 for pickup n daw ulit I asked what happened bka daw bumigay yung repair nung pagka deliver. March 9 I got my laptop, after 5 days of light using browsing chatting lng not more than 2 hrs. OK naman. Saturday night I tried to use my laptop for gaming sa fb lng nag shutdown. I tried again playing the same game nag shutdown ulit, which it never happened before. So gave it another try it fired Up I don't play any games,I opened a browser I opened the ym messenger then it shutdown. I decided to sent a message. I talked to Ms. Shane regarding the warranty and she told me I only have few days remaining sa warranty ksi nagamit n daw for back job nag taka aq ksi Feb 27 the unit supposedly for released,but was not successfully released dhil sa shop p lng nila while checking may problem na, and Ms. Joy confirmed na hindi nga daw ganun yun. So I left my laptop for warranty claim and waited...
  
  
  Part two
  
  Issue Still the same auto shutdown video card/video chip repair
  SR No. 1514
  Job Description: AutoShutdown/Intermitted Power BACK JOB
  received Date: March 18, 2013
  
  After I returned the laptop sa shop nila for warranty claim, they told me n for processor replacement na yung laptop ko, sabi ni ms. shane since sya madalas q nkakausap, ok lng nmn sakin for processor replacement and compatible nmn daw sa i- series yung laptop ko then nag Go aq with the condition its either i-series or same as my processor ang ipplit. I waited making follow- ups. I waited... again.. patiently.. wala p daw available. until lastweek of april I decided to pull out my unit nag agreed nman sila, dpat by april 30 yung released but Ms.Shane told me friday that week n lng pra ksama yung refund less the isolation fee. So friday morning I made a follow-up kung yung unit ay nsa starmall n with the refund, sabi ni Ms.Shane ttwagan nya q for feedback, I waited walang feedback. Tumawag aq sa starmall I talked to van sabi nya nandun n yung unit but yung refund is wala sabi nya by next day possible mga hapon mag feedback sya sakin kung yung refund is available na.. Saturday came nakausap q si Ms. Shane she confirmed n yung laptop is available n pero yung refund by thurs or fri p daw ksi yun daw yung sched days nila ng pag released ng refund. Well, kung titignan abala sa oras doble pagod doble pamasahe. pero Ok lng sakin umoo ako n sige babalikan q n lng yung refund ng thurs or fri, kukunin q n muna yung laptop. I was thinking n madala sa ibang shop for another check-up/inspevtion/second opinion ba...
  
  Sunday march 5, I went to starmall pra kunin yung laptop Si Ms. joy yung bantay sa store. Kinuha q yung laptop I told her sa bahay q n lng bubuksan and i-checked. when i have my laptop I decided na dalin sa ibang shop, since andunn din nmn aq sa starmall and may ibang shops dn, So I did.. sinabi q lahat ng issues then the time n i-checked n ng tech yung laptop he told me "ma'am walang display" . Bumalik aq sa laptop medic/webtek pina checked q Ms. Joy and walang ang display. iniwan q ulit yung laptop telling her i need an answer what happened she told me iendorsed nya yung laptop.
  
  Monday march 6, i called up at starmall wala p daw feedback. I called up the main i talked to Ms. Shane tell her all my concerns and issues.She will give me a call back asked nya daw sa tech. minutes after she rang sabi nya due to constant repairs yun n daw ang naging result and they told me namn n 50/50 ang magiging chance ng repair. sa estado ng laptop q sabi nya at sabing tech nila maige n daw tlgang i-pull out q ksi 70/20 n daw ang chance. So i ended up with a total junked laptop No display at all as in total black. by saturday may 11 will be the released of refund, and wala n daw mggawa sa laptop dahil ganun n daw ang sintensya ng tech nila dun.. Due to my frustration I hang up. Sinu b naman matutuwa? Thurs came I called at starmall pra lng malaman yung time when can I pickup my unit together with the refund Van told me ttnung nya rawsa main and will give me a feedback, hanngang gabi no feedback. Friday came I called again @ starmall then talked to Van sabi nya sakin wala daw b twag si Ms. Shane or text I said wala. I'm gettin frustrated again I just wanted to know the time. So I called the main and talked toMs. Shane asking what time when can I pickup my unit and the refund she said pwede daw ba ng 6pm, I said yes medyo late na pero I still says yes php1800 is still php1800 sa panahon ngayon, kesa sa wala. Saturday came I called after lunch @ the starmall telling once n dumating n yung money give me a feed back so I can leave the house Van said OK. I waited till 5.30 I called tanung ko kung andun na, wala p daw pero on the way na. sobrang pag iintay n gnwa ko. kesa naman ako ang mahirapan sa byahe dahil bukod sa gabi traffic pa sa d,i ng meeting de abanse. I decided n lng na bukas q na lang pupuntahan ransure an andun na. and van told me he will leave a note to Ms.Joy. Sunday morning I called nakausap q si Ms. Joy she told me na andun na refund Php1800, she askd me kung na explain daw ba sakin nangyari sa laptop, I told he na explain sakin nung time n tumawag aq to complain na ans sabi nga sakin 50-50 yun laptop sabi q dn na nung sinabi sakin yun I'm the position where the laptop will be repair or not, but ndi sa position na 50-50 n its either mggwa or mas madadagdagan ang sira. Sabi q dn ke Ms. Joy wala naman taong nag pagawa na mag iisip na mas masisira pa yun pinaggawa nila. She answered me naintindihan nya, khit sinu naman daw nasa position q eh mag ddisappoint tlga.. I went yo Starmall after lunch I got my laptop that no longer has a display and the refund.
  
  The reason kung bakit aq nag bigay ng negative feedback dahil n din sa sobrang frustration and inconvenience n n-experienced q sa service/repair nyo. Hindi na repair yung laptop I got the refund OK sana. but what I'm expecting to get is whatever the previous status/issue ng laptop q yun p dn ang makukuha q since ganun q sya dnala sa inyo ganun q iniwan. Laptop na bglang nag shutdown while in use, laptop that was able to fire up with display but suddenly shuts down itself that's the issue. Laptop medic/webtek repaired my laptop with the issue on video chip/video card after a week same issue arises, then sent back the unit for warranty claims diagnosis of processor replacement, pullout my unit and now They gave my laptop no display total black total junked.
  
  Madali naman naging kausap na customer Ms. Shane/Ms. Joy/Van u know that. I've never been reklamador demanding na customer sa shop nyo. Because of what I've experienced I guess negative feedback is what your shop deserves.
  
  Para po sa mga mag ppgawa. Wala namang masama. U can all try, like I did. I read their feedbacks. I tried. for the rest, just try, iba-iba naman ang mga issues natin. Park at your own risk ika nga..

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